What Dennis & Sondra Tucker said about UnderTheDoormat:
The location was awesome. Centrally located with a tube station nearby. However, the hoops that the management company had in place was a bit challenging. I understand that some of this is for safety
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Product reviews
Spacious unit, clean and great location with nearby tube access.
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GD
gaye dunn
3 days ago
Date of purchase: 13/09/2024
What gaye dunn said about UnderTheDoormat:
Very prompt responses.
Richard
UnderTheDoormat
3 days ago
Dear Gaye,
We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
Reasonable price for what you get.
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ME
Melinda
Western Australia
7 days ago
Date of purchase: 07/09/2024
What Melinda said about UnderTheDoormat:
There was a front desk staff member if we needed anything during day hours. We had the experience of 3 different staff, one staff member was extremely friendly and lovely and the other two were not s
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Product reviews
The accommodation was clean, tidy, comfortable and in a fantastic location.
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MS
Maria Jose Sainz
12 days ago
Date of purchase: 07/09/2024
What Maria Jose Sainz said about UnderTheDoormat:
Impecable, limpieza, equipamiento, ubicación y atención del anfitrión!
Richard
UnderTheDoormat
3 days ago
Dear Maria,
Thank you so much for your wonderful review! We’re thrilled to hear that everything from the cleanliness and equipment to the location and our team’s attention made your stay perfect. We always strive to provide an agile and seamless experience for all our guests. Your fantastic feedback motivates us to continue delivering the best possible service for our guests. We’d love to welcome you back for another flawless stay in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
Muy agil y practica
Todo perfecto!
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Trusted Customer
12 days ago
Date of purchase: 07/09/2024
They gave me complimentary cleaning which was very nice of them. I extended my stay but they gave me no discount
Richard
UnderTheDoormat
3 days ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We do understand your disappointment regarding the lack of a discount for your extended stay. We strive to offer competitive rates, but we appreciate your feedback. Should you decide to stay with us again, we’d love the opportunity to offer you a even better experience.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
I love this place but it is a little bit expensive
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EV
evgenia
greece
18 days ago
Date of purchase: 31/08/2024
What evgenia said about UnderTheDoormat:
clear instructions, cleanliness, full equipped
Richard
UnderTheDoormat
13 days ago
Dear Evgenia,
Thank you for your feedback! We're glad to hear you enjoyed the cleanliness and the well-equipped space. Regarding the pricing, we aim to keep it in line with the season, the type of property, and the level of service we provide to ensure a great experience for all our guests.
We appreciate your input and hope to welcome you back soon!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
satisfactory price-accommodation ratio, I wish it was a little cheaper
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TP
Tinika Pasinetti
18 days ago
Date of purchase: 31/08/2024
What Tinika Pasinetti said about UnderTheDoormat:
Would recommend. Someone met us at the property to show us around and they frequently checked in to see if we needed anything, as well as replied promptly to all inquiries
Richard
UnderTheDoormat
13 days ago
Dear Tinika,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found the location convenient and the home comfortable. It's wonderful to know that our team could be there to greet you and provide support throughout your visit, and we're happy that our quick responses made a positive impression. We truly appreciate your recommendation and can’t wait to welcome you back for another great stay in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
Great location! Comfortable home… couldn’t ask for anything more. Close to everything good and public transport. Would stay here again for sure
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AN
Andrea
Brazil
18 days ago
Date of purchase: 31/08/2024
What Andrea said about UnderTheDoormat:
I got all attention needed. The communication was easy, including requests for early check in and late check out.
Richard
UnderTheDoormat
13 days ago
Dear Andrea,
Thank you for sharing your feedback! We’re glad to hear that the communication and flexibility worked well for your stay, and that the property was a good fit for your family. It’s always our goal to make things as seamless as possible for our guests. We hope to welcome you back soon!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
Effective cost and benefits for a family of six people.
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Trusted Customer
19 days ago
Date of purchase: 31/08/2024
Very responsive. Email and WhatsApp made for a quick turnaround in queries and the check-in and out process was excellent.
Richard
UnderTheDoormat
13 days ago
Dear Guest,
Thank you for your kind review! We're happy to hear that our responsiveness and the ease of communication made your experience smooth. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
Nice house, reasonably furnished in a great location
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Trusted Customer
19 days ago
Date of purchase: 31/08/2024
Impeccabile anche nel risolvere piccole disfunzioni del impianto adpirazione
Richard
UnderTheDoormat
13 days ago
Dear Guest,
Thank you for your thoughtful feedback! We're pleased to hear that our team was able to resolve any issues promptly and that you enjoyed the apartment's location and amenities. It’s always our aim to provide a seamless experience for our guests. We hope to welcome you back for another excellent stay!
Best Wishes, Sonali on behalf of UnderTheDoormat.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.